FAQ

Are you a real company?

Yes, we are a legitimate mail-order business with a pharmaceutical sales and distribution license. We’ve been in business for more than five years, providing original, high-quality anabolic steroids and bodybuilding-related products through the Internet without the need for a prescription.

Do you sell legitimate products?

All of our goods are 100 percent original and come directly from world-famous medical distributors, which you can feel from the very first dosage. Among the variety of brands we work with are Alpha Pharma, Dragon Pharma, British Dragon, Magnum Pharmaceuticals, Vermodje and Maxtreme Pharma.

Is purchasing your products legal?

Because laws change from country to country, we recommend speaking with a skilled lawyer about your country’s policies and limitations.

Is a prescription required to place an order?

Ordering our items does not require a prescription.

How long does it take to receive an order?

When you place an order, we will email you an order confirmation with a list of the purchased products.

After receiving payment, we process and dispatch your order within 2-5 business days. We can only provide you with an estimate based on our statistics and previous experience because the shipping time depends on a range of factors such as shipping method, postal service efficiency, customs clearance, and international transit.

Shipments to the United States (where the majority of our clients are situated) normally take 7 to 15 business days once a tracking code is provided.

Can I order as many products as I want at one time?

There are no restrictions on how much you can order at once. However, you should obtain advice from a skilled professional on the quantity you can acquire, as there may be import limits on those specific products in bulk.

We recommend tbol dosage making a trial purchase for first-time customers, and if you are satisfied with our services, we will be happy to serve you further.

How do you ship bulk orders or large quantities?

Your order will be divided into the appropriate number of packages if it is too large to fit in the same shipment envelope as a small purchase. We guarantee that no matter how large your order is, we will treat it with the same level of attention and packing as a small-sized order. Furthermore, regardless of the size of your order, you will only have to pay a single shipping fee.

How do you deliver the products?

After a successful payment, your product is processed for delivery, and a tracking code is provided within 2 to 5 business days.

We use trackable EMS (USPS) shipping that requires a signature upon receipt. You can track all packages via the USPS website.

Why is tracking not available, according to the shipping website?

Tracking becomes possible only after 72 hours. At this time, the shipment must travel from our delivery center to the logistics warehouse to clear customs. If a tracking code does not appear in the system after three business days, please let us know so we can investigate.

If you are in the United States, we urge you to wait until your order arrives in the country before tracking it on the USPS website. We recommend entering your email address on the USPS site to get the latest information on your delivery status.

My tracking code appears to be inactive.

This frequently happens when items are held by customs and being processed. This does not imply that there are any problems. If, however, after ten days, your tracking code still shows no progress, please contact us and we’ll look into it. We also urge you to contact your local EMS (USPS) office using the tracking code for more information on where your item may currently be situated.

What happens if my package is seized by customs?

Concerning the United States, Canada, Europe, and South Africa, we boast a 99.9% delivery success rate. If products are confiscated, we provide redelivery or credit toward a new purchase on our website (1 percent chance based on our statistics over the years). We merely need a written confirmation from the post office or customs that the cargo has been blocked, and we’ll arrange for a new delivery within three business days.

What is the average time for a package to be delivered?

Depending on the destination, delivery time can take anywhere from 5 to 17 days.

It takes 8–17 business days to get to South Africa.

Is it possible that a shipping delay will occur?

We provide an estimated arrival time based on our statistics and previous experience because the shipping time is determined by a range of circumstances such as postal service efficiency, customs clearance, international transit, and so on.

Airmail packages typically arrive within 7 to 15 business days, with 80 to 85 percent arriving within 10 to 15 business days.

Every international shipment typically goes through local and national postal services in the country of origin, then exportation and shipment transfer through ports of exit, transit to the destination country with the international postal service, importation (customs clearance), and finally, the local and national postal services in the destination country. Each succeeding step has an impact on the delivery time. Even if most of these phases are completed on schedule, inefficiency or temporary inactivity in any of them can cause the delivery time to exceed the usual estimated range.

How can I pay for my order?

We’re one of the few online steroid stores that accept major credit cards.

However, we prefer our first-time customers not to pay for orders costing more than $750 with their credit cards. In these cases, you can make payment via bank transfer, money transfer (such as MoneyGram), or Bitcoin. These payments do not require any verification, and you will receive a 10% discount on more expensive items when paying using one of these alternatives.

Returning clients receive a discount on each new order and will be able to pay for any amount with a credit card.

How do you process my payment?

We may ask you to verify your order after you’ve made a credit card payment. Therefore, we need your current phone number. If the order fails to pass our verification or we cannot reach you, we will have to refuse your credit card payment and ask you to pay using one of the alternative payment methods listed above.

We will charge your card only after your payment has been validated and passed our anti-fraud checks. Then the order is processed and cleared for shipping within 1-2 business days.

Why has my payment not been reflected on my credit card statement yet?

When you make a purchase, your card will not be immediately debited. The verification process can take anything between two hours and two days. If your payment is not shown within two business days of your order, please contact us and we’ll look into it.

What if my billing address is not the same as my delivery address?

This won’t be an issue as long as the names on the credit card and the shipping address match. However, if the payment gateway asks us to check this order, please understand that additional verification will be required.

If your billing country differs from your shipping country, you will need to use another means of payment.

Is it possible to make a payment by bank transfer?

A 5% discount is available for orders paid by bank transfer. We also cover the fees associated with bank transfers. If your order totals $400 and you wish to pay via bank transfer, the total you’ll need to send is $400 – $20 (5 percent discount) – $40 (bank transfer fee) = $340.

If your order is over $750, we will provide a 10% discount on top of any other discounts you may be entitled to (returning customer, promo code, or special promotions), in addition to reimbursing any bank transfer fees.

Customers in Europe can use Uberweisung (Germany) and IBAN transfers to make payments to our EU bank account. You will earn a 10% discount on all orders if you use SEPA transfers, as they are not charged.

Bank transfer payments are processed and completed within 1-2 business days and do not require verification. Your order will therefore arrive sooner.

What types of discounts do you provide?

We currently have the following discounts available:

If you pay with a bank transfer, money transfer, or Bitcoin:

• Orders under $750 receive a 5% discount.
• Orders of $750 or more receive a 10% discount.

On any order from a returning customer:

• 5% discount
• 10% off orders over $750 (any payment method).

Plus, we offer different kinds of seasonal sales and promotions, like discounts on our steroid cycles.

Is a signature required for shipping?

Yes, our shipping option requires you to sign for your package when it arrives.

This allows us to counter any bogus chargebacks that may occur if a customer receives their product but then claims they never received it.

We have a 99 percent success rate in resolving credit card disputes because we provide our clients’ order data, photographs of our parcels, and proof from the postal service that the item was delivered. Every phony dispute, on the other hand, harms the customer’s credit record and compels them to pay $25 to $200 for the false claim.

What procedures are utilized to ship orders in bulk or large quantities?

Your order will be divided into the appropriate number of packages if it is too large to fit in the same shipment envelope as a small purchase. We guarantee that no matter how large your order is, we will treat it with the same level of attention and packing as a small-sized order. Furthermore, regardless of the size of your order, you will only have to pay a single shipping fee.

My order was delivered, but some items are missing.

Please notify us as soon as possible if you have this problem by sending us a picture of everything you received, including the packaging labels. This will help us figure out what happened and how to avoid such problems in the future. In most situations, we will respond with our investigation findings within two business days.

As a result, we may be able to provide you with the redelivery of the missing items, a partial refund, a credit against a future purchase, or a discount coupon as compensation.